ClickWins verdict: Not recommended. Our rating: 27/100.
Reviewed by Max Roian · Last checked: October 23, 2026 · Sources: independent complaint databases and regulator links listed below. Read how we test casinos.
Searching for Super Casino withdrawal problems? In this Super Casino review we share what we found when we checked the casino’s licence, its terms and the public complaint records on October 23, 2026. The short answer: AskGamblers lists its status as terminated. Malta Gaming Authority licence MGA/B2C/108/2004 (listed as verified by Casino Guru). AskGamblers’ text also mentions an older Alderney (AGCC) licence. We do not have evidence of a regulator ruling against this operator, so we describe what the records show — reported withdrawal issues and red flags — rather than calling it a scam.
Super Casino Review at a Glance
| Status (per AskGamblers / Casino Guru) | Terminated |
| Operator | Netplay Malta Ltd (owner) / BML Group Ltd (operator), per Casino Guru |
| Licence | Malta Gaming Authority licence MGA/B2C/108/2004 (listed as verified by Casino Guru). AskGamblers’ text also mentions an older Alderney (AGCC) licence. |
| Withdrawal limits (Casino Guru) | EUR 50,000 per day |
| Withdrawal times & limits (AskGamblers) | 0–72 hours pending; e-wallets 24–48 h; cards 2–5 days; no weekend cashouts |
| Restricted countries mentioned | USA, UK, Australia, Germany, France, Italy, Netherlands and others |
| Last checked by ClickWins | October 23, 2026 |
Evidence: What Independent Sources Say About Super Casino
We only list sources we opened ourselves on October 23, 2026. Figures are quoted as published by each source; their totals can differ because each site counts complaints differently.
- Licence: Malta Gaming Authority licence MGA/B2C/108/2004 (listed as verified by Casino Guru). AskGamblers’ text also mentions an older Alderney (AGCC) licence. Official register to check: mga.org.mt/licensee-register.
- Casino Guru: Safety Index 8.8 (“High”); 7 complaints considered from other sources; 1 complaint in Casino Guru’s own database (resolved, closed account, €1,000). Read the Casino Guru review.
- AskGamblers: status “Terminated”; 63 complaints, 55 resolved; most in the Payments category (46 of 50 resolved); average duration 11 days. Player rating 4.1/10 (20 player reviews). Read the AskGamblers page.
- Trustpilot: TrustScore 3.1/5 (Average) from 68 reviews, 65% one-star. Common themes: slow or blocked withdrawals, repeated document checks, closed accounts, bonus winnings denied. Trustpilot notes that the profile is unclaimed and reviews are not verified. See the reviews.
Key terms & conditions flagged as unfair
Casino Guru’s review of the casino’s terms highlights these clauses:
- Playing restricted games while wagering a bonus may forfeit the bonus balance
- Low-risk play may lead to winnings being confiscated
Super Casino Withdrawal Problems: What Players Report
AskGamblers records 63 complaints, 55 resolved; most in the Payments category (46 of 50 resolved); average duration 11 days. On Trustpilot, reviewers most often mention slow or blocked withdrawals, repeated document checks, closed accounts, bonus winnings denied. Casino Guru lists 7 complaints considered from other sources; 1 complaint in Casino Guru’s own database (resolved, closed account, €1,000) — note that “rejected” means Casino Guru did not uphold the complaint, not that the player was wrong in every case.
These are summaries of public records. We link to every source above so you can read the original complaints and the casino’s replies.
Red Flags We Found
- AskGamblers lists its status as “terminated”.
- Casino Guru flags clauses in its terms as unfair (see above).
What To Do If Your Super Casino Withdrawal Is Stuck
- Stop depositing. Do not add money to “unlock” or speed up a withdrawal — that is a classic red flag, not a requirement.
- Collect evidence. Save screenshots of your balance, the withdrawal request, its status, every chat transcript and every email. Note dates and amounts.
- Read the terms that applied when you played. Check bonus wagering, maximum bet and maximum cash-out rules, and the KYC section. Save a copy of the terms page.
- Complete verification once, in writing. Send the documents requested and ask the casino to confirm in writing that your account is fully verified and when the payment will be sent.
- Escalate to the licensing regulator or an ADR service if the casino is licensed. Our guide to casino dispute resolution explains which body handles which licence.
- File a public complaint on an independent mediation site such as AskGamblers or Casino Guru — see our casino complaint guide.
- Ask your payment provider about a chargeback or dispute for card or e-wallet deposits — see our chargeback guide. If your account has been closed, read what to do with a blocked casino account.
If gambling is causing you stress or financial harm, free and confidential help is available — see our responsible gambling page.
Our Super Casino Review Verdict
Our Super Casino review ends with a clear answer: Super Casino is not on our recommended list. What the records show — Status: terminated (askgamblers); licence: Malta (MGA); 63 complaints on AskGamblers — is enough for us to advise against depositing. If you already have money there, follow the steps above, keep every message in writing, and only deposit with casinos you have checked yourself.
Casinos We Recommend Instead
If you are looking for an alternative to Super Casino, these are the five casinos on our recommended list. All five are crypto casinos with offshore licences (four from Curaçao, BC.Game from Anjouan in the Comoros), which give weaker player protection than UK or Malta licences (see our guide to offshore casino risks). None of them accepts players from the United States, and most do not accept UK or Australian players. Always check that a casino accepts players from your country before you register. 18+ only. We may earn a commission if you sign up through these links (affiliate disclosure).
BC.Game
Large crypto casino with provably fair originals. Promo code: 4bmre3nem.
Not available in: USA, Australia, Ontario (Canada), France, Netherlands and other countries in its terms (terms).
Stake
Crypto-first casino and sportsbook; local fiat currencies in selected countries.
Not available in: USA, UK, South Africa, Australia, Ontario & Alberta (Canada) and 40+ other jurisdictions (terms).
Rollbit
Crypto casino with rakeback and sports betting.
Not available in: USA, Australia, France, Germany, Spain, Italy, Netherlands, Turkey, UAE and others; UK players are sent to a separate site, rollbit.co.uk (terms).
Duelbits
Crypto casino and esports betting.
Not available in: USA, UK, Australia, France, Spain, Italy, Netherlands, Portugal, Singapore and others (terms).
Roobet
Crypto casino with fast crypto payouts.
Not available in: USA, UK, Australia, Netherlands, Malta, Cyprus and others (terms).
Frequently Asked Questions
Is Super Casino legit?
Malta Gaming Authority licence MGA/B2C/108/2004 (listed as verified by Casino Guru). AskGamblers’ text also mentions an older Alderney (AGCC) licence. It is listed as closed or terminated. We do not recommend depositing.
Is SuperCasino safe?
Casino Guru lists a Malta Gaming Authority licence (MGA/B2C/108/2004) and a Safety Index of 8.8. AskGamblers lists the casino as terminated and records 63 complaints, mostly about payments. A licence means you can escalate a dispute, but check the current MGA register before playing.
How long do Super Casino withdrawals take?
Casino Guru lists withdrawal limits of EUR 50,000 per day; AskGamblers lists 0–72 hours pending; e-wallets 24–48 h; cards 2–5 days; no weekend cashouts.
Is Super Casino still open?
AskGamblers lists its status as “Terminated”. If you still have a balance, contact support in writing, keep evidence, and follow the steps in our dispute guide.
What can I do if Super Casino will not pay my withdrawal?
Stop depositing, collect screenshots and emails, complete verification once in writing, then escalate to the licensing regulator or an ADR body if there is one, file a public complaint on AskGamblers or Casino Guru, and ask your card or e-wallet provider about a dispute. See our casino dispute resolution guide.
All figures in this Super Casino review were taken from the linked sources on October 23, 2026 and may change. If you have first-hand evidence about Super Casino, please contact us.